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FAQ

1. Do you have a secure server?Am I safe submitting my credit card information to you over the Internet?

Yes, you are safe submitting your credit card information over the Internet. Our websites are hosted by Pair Networks. Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.

2. Do you ship internationally?


Yes, We share a good Markey in UK,USA and Australia and we mainly ship our product to this area.

3.What about delivery time?


It usually takes about 5-8 days for delivery, but for some un-controlled condition it may takes up to 8 days. All orders can be tracked online.

4.How can I track my order?


Most orders can be tracked via this site link: EMS tracking. You should get an email of Order confirmation message after you place your orders. You can track it online here with the tracking number in 36 hours upon you receives the shipping confirmation .Please contact us via email if you need any further tracking assistance.

5.I want to make an order but i am outside the UK,USA, Should I pay custom charge?


Yes, there is always this chance when you are outside the UK, please check with your postal service before placing an order as it is the buyers responsibility for any charge.

6.Are all your items in stock?

Yes, but occasionally the stock levels might reduce due to demand. If for any reason an Item is still displayed and you pay them for the order but we find they are out of stock, we will contact you as quickly as possible and you can get a discount for exchange for this inconvenience may have been caused or we can refund you upon your request